Twilio will soon launch Flex, a dedicated contact center solution

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Twilio will soon launch Flex, a dedicated contact center solution

 Twilio’s Engagement Cloud, its suite of products for building new customer experiences, is about to get a new feature, TechCrunch has learned. The company plans on launching the beta of a full contact center solution for businesses at the Enterprise Connect conference in March, according to a tip we received this afternoon. When reached for confirmation, Twilio had no comment. Read More

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